The Entrepreneur's Path: The Leader's Responsibility May 4th, 2020 People won't just follow anyone. They follow leaders. If you're going to take your home improvement business to new heights,... Read Full Article
Accounting: Your Spread April 27th, 2020 Not paying attention to the numbers is like driving with your eyes closed, but home improvement contractors don't have to... Read Full Article
Service: The Guardian of Your Reputation March 16th, 2020 Sometimes something goes wrong and the customer calls you back after the work is installed. What your home improvement business... Read Full Article
Hiring: The Talent Scout March 9th, 2020 Poor hiring hurts the whole team, but fixing your hiring mistakes and hiring great people doesn't just makes things better... Read Full Article
Leadership: Fostering Great Teamwork March 2nd, 2020 You're the Team-Builder-in-Chief of your home improvement, home repair business. But your job isn't just hiring the right people and... Read Full Article
Leadership: Team-Builder-in-Chief February 26th, 2020 The desire for independence is a great reason to start our own business, but we're going to need a team... Read Full Article
Leadership: It's Not Rocket Science February 17th, 2020 Too much complexity in your business can be bewildering and wasteful, making it difficult for you to grow. Yet, a... Read Full Article
Leadership: Fix Your Organization February 10th, 2020 Your business' strengths have brought you this far, but your weaknesses set the height of your success. If your home... Read Full Article
The Entrepreneur's Path: To the Promised Land January 27th, 2020 A home improvement, home service business has a lot of moving parts. For the owner it can be tempting to... Read Full Article
Service: Make Service a Profit Center January 13th, 2020 A job well done doesn't have to be the last word in our relationship with a new customer. You've established... Read Full Article
Production: The Value of Job Quality January 6th, 2020 You don't want to grow a broken business. If you get customer complaints on a high percentage of your jobs... Read Full Article
Sales: Measuring for Success December 30th, 2019 Winning contractors are sales driven. Having an effective means to measure the success of your salespeople is a critical ingredient... Read Full Article
Appointment Center: Leads into Appointments December 23rd, 2019 If leads are the lifeblood of your business, then turning those leads into sales appointments is the next critical step... Read Full Article
Excel at Marketing: The Internet December 16th, 2019 Leads are the lifeblood of a successful home improvement, home service company. To get more leads you need to excel... Read Full Article
Ride Your Great Brand: Who Are You? December 9th, 2019 Who are you to your potential customer? Just being in business means your name is out there, but anybody can... Read Full Article
Building Your Business: One Step at a Time December 2nd, 2019 Big challenges aren't solved all at once. Building your home improvement business is no exception. If you know where your... Read Full Article
The Plan: "How Do I Get There?" November 25th, 2019 We use maps to lead us from where we are to where we want to go. Often in building a... Read Full Article
Your Personal Goals: "What do I Want?" November 18th, 2019 You can't hit a fuzzy target, or one you don't have. This is as true in home improvement as it... Read Full Article
Benchmarking: "Where am I?" November 11th, 2019 Knowing where you are is critical to figuring out where you're going next, in life and in business. Take an... Read Full Article
The Entrepreneur's Path: A Statement and Three Questions November 4th, 2019 The home improvement contractor who gets it right makes all their hard work and sacrifice worth it. Here's three questions... Read Full Article